• 1) Manager, Digital Transformation and Innovation
  • 2) Assistant Manager/ Executive, Finance and Programme Funding (11-month contract)
  • 3) Assistant Manager – Careers Ambassador
  • 4) Manager/ Senior Manager, Surveillance & Quality Assurance
  • 5) Career Advisor

Background:

The Institute of Banking and Finance (IBF) was set up in 1974 to develop a robust and responsive financial sector training infrastructure and position Singapore as a leading financial training hub.

IBF is the national accreditation and certification agency for financial competency and works closely with industry and training providers to set out competency standards and raise the quality of professionals in the financial services industry. IBF also administers licensing examinations on behalf of the Monetary Authority of Singapore, as well as industry examinations such as the Client Advisors Competency Standards and Financial Markets Regulatory and Practices Certificate Programme.



Job Description:

You will play a key role in the development and implementation of IBF’s digital transformation vision.

You will work closely with senior management and business units in the design of digital transformation projects. This includes leveraging technology and data to transform business processes and developing new applications. You will be working across teams understanding different business objectives and identifying opportunities for digital transformation.

You should be familiar with modern data technologies and have vast experience in digital transformation projects. You should be energised by innovation projects and technology adoption and have an astute business sense for redesigning business processes to improve customer centricity.


Job Requirements:

  • Review the entire data lifecycle and derive strategy (Platform Architecture, Culture, People & Governance) towards a data-driven and customer focused organisation.
  • Identify and develop digital innovations to reduce operational inefficiencies and transform work processes.
  • Facilitate organisation’s understanding of good digital experience and use data-driven methods to enhance customer digital engagement.
  • Contribute to the design of technology solutions pertaining to user experience, data quality and security.
  • Derive KPIs, driving outcome and adoption for digital transformation within the organisation.

Skills Requirement:

  • At least 5-8 years of hands-on experience in the areas of digital transformation, HR transformation, human-machine collaboration and/or culture/change management.
  • Experience in Design Thinking / Human-centred Design.
  • Ability to work with internal/external stakeholders to translate their business objectives into digital strategies.
  • Experience with modern data technologies will be advantageous.
  • Strong facilitation skills to synergise digital objectives across the organisation.
  • Good communication skills including presentation and articulating concepts and analysis to senior executives.

Background:

The Institute of Banking and Finance (IBF) was set up in 1974 to develop a robust and responsive financial sector training infrastructure and position Singapore as a leading financial training hub.

IBF is the national accreditation and certification agency for financial competency and works closely with industry and training providers to set out competency standards and raise the quality of professionals in the financial services industry. IBF also administers licensing examinations on behalf of the Monetary Authority of Singapore, as well as industry examinations such as the Client Advisors Competency Standards and Financial Markets Regulatory and Practices Certificate Programme.



Responsibilities

As part of the Finance and Programme Funding team, you will support the team in the administration work related to the various funding schemes administered by IBF. You will work closely with Finance, IT and other business units of IBF in areas relating to grant claims.

In this position, your main responsibilities include:

  • Assist the Funding Manager in designing and implementing various policies and procedures to ensure optimal handling of all claims and timely investigation and handling of deviations and exceptions.
  • Establishing and maintaining good working relationships with internal and external stakeholders to ensure efficient grant claims management and positive experience for grant claimants.
  • Managing the grant claims process within stipulated turnaround time, including checking claims submitted by claimants for accuracy, completeness of supporting documents and compliance to Terms and Conditions, and clarifying with claimants on issues relating to their claims.
  • Preparation of periodic reports for submission to various grant authorities.
  • Managing and coordinating all internal and external audit preparation, responses and closure.

Requirement:

  • Diploma in any discipline.
  • Proficiency in MS Excel, preferably with hands-on experience in pivot table.
  • Good interpersonal and communication skills.
  • An aptitude for problem solving.
  • Attention to details, well-organized and able to multi-task.

Background:

The Institute of Banking and Finance (IBF) was set up in 1974 to develop a robust and responsive financial sector training infrastructure and position Singapore as a leading financial training hub.

IBF administers licensing examinations on behalf of the Monetary Authority of Singapore, as well as industry examinations such as the Client Advisors Competency Standards and Financial Markets Regulatory and Practices Certificate Programme. IBF is also the national accreditation and certification agency for financial competency, and works closely with industry and training providers to set out competency standards and raise the quality of the financial workforce.

For more information, please visit our website: www.ibf.org.sg.


Job Description

Your role will primarily be responsible for the analytical and operational aspects of the career centre, as well as the execution of recruitment events, working closely with the respective teams to ensure the efficacy of the events. This will encompass (but not be limited to):


Career Centre Operations

  • Support in all operational duties such as collation and top line analysis, providing comments and presentations (Excel/PowerPoint) of data to enhance the work of the career centre.
  • Participate in process improvements and assist the team in road mapping the way forward.
  • Provide alternative assistance and deputization in handling mailbox queries (including escalation) and screening of pre-requirements for coaching appointments for candidates/coaches.

Recruitment Events (in partnership with Financial Institutions)

  • Handle posting of job advertisements, tracking of job referrals, report maintenance, downloading and collation of applications, and first line screening of candidates.
  • Work closely with the Communications & Engagement team in the preparation of logistics for career fairs on a regular basis.

Requirements:

  • A university degree, at least 3 years of full-time recruitment coordination/recruitment research experience.
  • Prior banking and finance recruitment experience (agency, or internal/onsite/RPO) would be highly preferred.
  • Thoroughly familiar with applicant tracking systems (e.g. Taleo, Workday, Brass Ring) their functionalities and limitations.
  • Strong Excel skills (pivot table/vLookup) and experience in data visualization (e.g. Tableau) are highly advantageous.
  • Keen curiosity on latest trends, technology and platforms pertaining to people talent acquisition and recruitment.
  • Analytical, resourceful, meticulous, with the ability to embrace ambiguity.
  • A friendly, positive and teamwork-based disposition is a must.

For the successful incumbent, he/ she can look forward to lateral opportunities to expand and upskill in career advisory and coaching. There are also various areas of activities in IBF that he/ she can learn and develop further.

Background:

The Institute of Banking and Finance (IBF) was set up in 1974 to develop a robust and responsive financial sector training infrastructure and position Singapore as a leading financial training hub.

IBF administers licensing examinations on behalf of the Monetary Authority of Singapore, as well as industry examinations such as the Client Advisors Competency Standards and Financial Markets Regulatory and Practices Certificate Programme. IBF is also the national accreditation and certification agency for financial competency, and works closely with industry and training providers to set out competency standards and raise the quality of the financial workforce.

For more information, please visit our website: www.ibf.org.sg.


Responsibilities:

  • Establish fraud investigation systems and processes to detect and analyse irregularities in all IBF administered funding, grant or incentive schemes, including the related programmes marketing, delivery and claims submitted by training providers, training participants and financial institutions.
  • Perform regular review of training providers, claims and other data sources for risk profiling, and claims audit.
  • Engage training providers to facilitate assessment of risk impact.
  • Design and implement policies and processes to prevent fraudulent activities and to recover any disbursed claims.
  • Handle complaints, feedback and whistle-blowing on IBF approved programmes and/or claims.
  • Prepare risk assessment reports to management on areas of potential/heightened risks and recommendations on how these can be addressed.
  • Conduct investigations on training providers and/or associated entities that may have breached IBF’s terms and conditions for approved programmes and grant funding.
  • Review audit findings and prepare reports to recommend actions to be taken on training providers with non-compliance or contravention issues and follow through on the recommended actions.
  • Manage and collaborate with external agencies in the preparation, responses and closure of all internal and external audits and investigations and updates to stakeholders.
  • Conduct environmental scans and maintain a knowledge base of abuse or fraud in similar situations and updating risk assessment framework accordingly.

Requirements:

  • Tertiary qualification.
  • Up to 3 years of relevant work experience in surveillance, compliance audit or investigations for manager and 3 to 7 years for senior manager.
  • Strong analytical skills to detect and identify red flags presented in claims as well as weaknesses in procedures, criteria and systems.
  • Ability to identify root causes and propose solutions.
  • Strong attention to details and accuracy to factor different sources of information in the investigation of cases.
  • Excellent communication and interpersonal skills to engage service providers and other stakeholders.
  • Effective team player with good communication, analytical and interpersonal skills.
  • Driven, meticulous and able to multi-task and work independently.
  • Knowledge related to financial reports, accounting principles, Penal Code and Criminal Procedure Code are an advantage.
  • Candidates without the required qualifications but with relevant experience are welcome to apply.

Background:

The Institute of Banking and Finance (IBF) was set up in 1974 to develop a robust and responsive financial sector training infrastructure and position Singapore as a leading financial training hub.

IBF is the national accreditation and certification agency for financial competency and works closely with industry and training providers to set out competency standards and raise the quality of professionals in the financial services industry. IBF also administers licensing examinations on behalf of the Monetary Authority of Singapore, as well as industry examinations such as the Client Advisors Competency Standards and Financial Markets Regulatory and Practices Certificate Programme.

For more information, please visit our website: www.ibf.org.sg.


Responsibilities:

IBF Careers Connect (IBF CC) provides career advisory and job matching services to individuals in the financial services industry. It is also a complementary hiring channel for employers and recruiters. You will play a key role in providing skills and career advisory to individuals who are interested to join the financial industry, as well as financial sector practitioners looking to move into other growth areas within the industry. You will help these individuals evaluate their skills and experience, improve their job search skills, assist them in setting career goals and recommend relevant interventions. You will leverage on relevant resources, including IBF’s suite of training schemes, competency framework and network of IBF Fellows, to achieve this.

You are expected to engage with financial institutions and other agencies to keep abreast of employment trends, job openings and emerging skills required by the industry. You are required to understand the skills and qualification requirements of available positions, government schemes available and facilitate job matching. You will follow up with job seekers at regular intervals to track their employment statuses and provide management reports, amongst other administrative duties required to support the operations of the team.

You are expected to lead and independently execute your own projects and work closely with team members and stakeholders in various initiatives. These include but are not limited to process redesign & improvement, retrenchment reporting, data analytics, event management and employer engagement, account management and customer service. You are also required to support the operations of the career centre including data collation and other administrative duties, as well as undertake ad-hoc assignments as assigned.


Requirements:

  • At least 3 years’ prior relevant experience in financial sector, human resource, recruitment and/or career counselling roles would be preferred.
  • Coaching certifications would be advantageous.
  • Passionate about helping Singaporeans to raise their employability and advocating continuous skills/professional development through various government initiatives.
  • Ability to connect with jobseekers and engage with stakeholders of various levels.
  • Strong organisational, project management and computer skills with the ability to handle multiple projects concurrently.
  • Fast learner who can adapt to a fast-changing environment and is willing to try new things.
  • Team player who is willing to look beyond your job scope and go the extra mile with your team.
  • Possess strong interpersonal, communication and networking skills.
  • Administratively strong with a track record of identifying and implementing process improvements in an operational environment.

Interested applicants: Kindly forward detailed resume with photo in MS Word format to hr@ibf.org.sg

Only shortlisted candidates will be notified.