• Overview
  • Programme

IBF MasterClass 2019

Workforce Transformation for Operations Related Roles in the Financial Industry 

[Only for Business / Transformation Heads and HR Partners within Financial Institutions]    28 May 2019

Technological advancement and business transformation are changing the way financial institutions operate, and there is a need to build organisational capabilities and prepare your workforce for the future. This masterclass is designed to support leaders and managers within financial institutions who are managing workforce transformation in this journey of change.

Event Details

Date:   28 May 2019 
Time:   2:00 pm – 5:30 pm

IBF Careers Connect
#13-07/08 MAS Building
10 Shenton Way
Singapore 079117

Dress Code:   Business Attire


Please email us at pcp@ibf.org.sg with the following information to register a place at this masterclass.

​Name:​ ​ ​
​NRIC:(Required for visitor registration into MAS Building)​ ​



  • Seats will be allocated on a first-come-first-served basis and is limited to two per organisation.  Please reach out to us should you wish to request for more seats.
  • IBF reserves the right to reject application to attend the MasterClasses.
  • Once confirmed, no cancellation of registration is allowed, substitute may be arranged at no additional cost. For replacements, please contact pcp@ibf.org.sg.
  • Upon confirmation, no-shows will be liable for an administrative fee of $80.00.
  • By registering for the event, you agree and consent to IBF Privacy Policy.  
  • The full Terms & Conditions can be found here.


IBF Employability Skills Development

IBF Masterclass

Workforce Transformation for Transaction Processing Roles in the Financial Industry

28 May 2019

This masterclass is specially designed for Business /  Transformation Heads and HR Partners within financial institutions, who are managing workforce transformation and building organisational capabilities to prepare their workforce for the future.

Attendance is for Business / Transformation Heads and HR Partners within Financial Institutions only.

Time Activity


​2.20pm​Welcome Address by Ang Chai Soon, Assistant Chief Executive, IBF

The Impact of Automation and Data Analytics on Financial Sector Workforce
Presentation by Nathan Ong, Programme Manager, IBF


​Group Activity “Getting Started

​4.15pm​Tea Break

Panel Discussion - “The Transformation Journey for Financial Sector”

  •  Ng Ying Yuan, Chief Learning Officer, DBS Bank
  • Grace Lee, Head Human Resources, Citibank Singapore Ltd
  • John Lim, Head Organisation Development, OCBC Bank
  • Tan Yan Wei, Deputy Director, IBF


  • Moderator: Paul Teo, Deputy Director, IBF 


End of Session