Susan Hwee

Managing Director and Head of Group Technology and Operations
United Overseas Bank Limited

IBF Distinguished Fellow (2015)

Technology & Operations

"I have been given many opportunities to grow as a leader in my career. It is now my responsibility to groom the next generation of leaders in technology and operations. It is a pleasure to help these talents realize their potential and develop into all-rounded professionals. I also hope to impart and share with them my passion in championing inclusiveness, especially for people with special needs in our society."


Ms Susan Hwee is a Group Management Executive Committee member and the Head of Group Technology and Operations at United Overseas Bank Limited ("UOB"). She has more than 30 years of banking experience with an extensive track record in technology and operations.

Ms Hwee manages over 4,000 staff across the region. She leads the team that sets the global standards for technology and operations throughout UOB, building a robust and efficient operating platform that is scalable across the region to serve our customers' changing needs. She is also spearheading initiatives to transform the Bank's digital architecture and information security strategy.

Ms Hwee is a champion of inclusive employment and led the creation of meaningful employment opportunities at UOB for people with autism. She believes it is a sustainable business practice that benefits the organisation, the employee and society.

She continues to make vital industry contributions via her leadership role in a number of key industry initiatives. She chaired the Industry Steering Committee that oversaw the introduction of FAST (Fast and Secure Transfers), a new electronic funds transfer service in Singapore.

Ms Hwee was most recently the Chairman of Singapore's electronic payments leader, Network for Electronic Transfers Singapore Pte Ltd (NETS). She is currently on the Board of Directors for NETS, Clearing & Payment Services Pte Ltd and Singapore Clearing House Pte Ltd. Susan also serves as a member of the UOB Arts Committee.