David Gledhill

Group Chief Information Officer
Member of Executive Committee and Head of Technology & Operations
DBS Bank Ltd

IBF Distinguished Fellow (2018)

Technology & Operations

"We embarked on our digital transformation journey 10 years ago, and our strategy of being digital to the core, embedding ourselves in customer journeys, and transforming into a 26,000 person start-up has enabled us to be recognised as the world’s best bank."

Biography

​David Gledhill is Group Chief Information Officer, as well as Head of Group Technology & Operations at DBS Bank, a leading Asian bank and recognised by Euromoney in 2018 as the "World's Best Digital Bank". Under his leadership, the bank has consistently delivered business value through the innovative use of technology. In 2017 he was the recipient of the prestigious Massachusetts Institute of Technology (MIT) Sloan CIO Leadership Award, becoming the first CIO from an Asian company to have won.

David brings with him over 25 years of experience in the financial service industry and has spent over 20 years in Asia. Prior to joining DBS in 2008, he worked 20 years at JP Morgan, holding senior regional positions in Technology & Operations.

As Head of Group Technology & Operations at DBS, David manages about 10,000 technology and operations professionals across the region and is focused on reimagining banking for our customers. This is an all-encompassing journey and changing the culture and mindsets of our people, re-architecting in technology infrastructure, leveraging big data, biometrics and AI to make banking simple and seamless for our customers. Executing against DBS' strategy to be at the forefront of digital transformation, David also plays a lead role in driving the bank's innovation agenda, which encompasses design thinking, agile methodology, data analytics, fintech partnerships, hackathons etc. He also oversees procurement and real estate initiatives.

David is a Director of Singapore Clearing House Pte Ltd and a member of IBM Advisory Board, as well as a member of National Super Computing Centre Steering Committee. He is also a Board Member of National University of Singapore (NUS) Institute of Systems Science, and Board Advisor to Singapore Management University (SMU) School of Information Systems and NUS School of Computing. A British citizen, David holds a Bachelor of Science Degree in Computing and Electronics, from the University of Durham in the United Kingdom.​