Carol Chan Eng Geok

Managing Director
Regional Head of Group Operations, Asia Pacific
Credit Suisse Services AG

IBF Fellow (2018)

Technology & Operations

"Always do our best. Do the right thing and ensure we do things right."


​Carol Chan is an Operations Practitioner with over 30 years of experience. She is a Managing Director of Credit Suisse Services AG and is the Regional Head of Group Operations, Asia Pacific, a position she has held since 1 January 2016. Prior to this, she was globally responsible for the Operations of Private Banking International and Investment Banking Regional Offices.

Carol joined Credit Suisse First Boston in March 1997 as Vice President, Investment Banking Operations and played a leading role in building Singapore Operations to its current Global and Regional Operations hub.

She is actively involved in Credit Suisse Global and Diversity Initiatives and was awarded the CEO Leadership award in Diversity in 2009. Prior to Credit Suisse, Carol held positions of Head of Global Custody Operations in Asia, Financial Control, Planning & Budgeting and Trade Finance Operations at Barclays Capital and Barclays Bank PLC.​