Manulife Singapore advocates a culture of continuous learning and growth mindset for its employees to embrace new ways of working to enable their digital and customer-focused transformation.
In order to create a better equipped workforce for the future, the company introduced an integrated skills framework in 2020 to upskill employees in essential and technical skills. This includes the "Pursuit Learning Campaign" which introduced foundational Analytics, Agile, Human Centered Design and Net Promoter System skills to all employees in bite sized gamified learning format.
The company also held a week-long "Learning Fiesta" where 34 experts spoke on diverse topics, from Insurtech to Artificial Intelligence to Mental Resilience and Leadership, to motivate and inspire their employees to use interactive learning to upskill.
Moreover, through their FastTrack Program, Manulife Singapore has enabled over 700 of their new financial consultants to obtain IBF financial planning certification.
A Winning Team Culture