Patrick Chen

Head of Operations
Swiss Life (Singapore) Pte Ltd

IBF Distinguished Fellow (2012)

Life Insurance

"FICS enables the measurement of competency of an individual in his job and, using a common standard, provides a system to improve oneself and for the individual to be certified competent at a certain level."


Mr Patrick Chen is the Head of Operations of Swiss Life (Singapore) Pte Ltd, a leading provider of HNWI solutions in Asia.

Mr Chen heads the Operations Division which oversees the administration of new business applications, policyholder services, claims and custodian services.

A 30-year veteran in the life insurance industry, Mr Chen's wide-ranging experience includes product development, marketing, operations, bancassurance and customer service for both retail and high networth markets.

Prior to joining Swiss Life in 2013, he was the Chief Operations Officer of Great Eastern Life and General Manager of United Overseas Bank Life Assurance. From 1989 to 2003, he held various positions in Prudential Assurance Co Singapore in actuarial, operations, audit & compliance. In Asia, he started his career with American International Assurance in Hong Kong.

Mr Chen has a BSc Hons in Actuarial Science from the London School of Economics, England.