Advisory to Training Providers on Gradual Resumption of In-Person Continuing Education and Training (CET) Activities under Phase 2

Jun 21, 2020

With reference to the latest Multi-Ministry Taskforce's announcement on the transition into Phase Two of post-Circuit Breaker from 19 June 2020, we would like to update you on the arrangements for Continuing Education and Training (CET) activities. This is aligned to SSG's Advisory to their Training Providers on Gradual Resumption of In-Person Continuing Education and Training (CET) Activities under Phase 2. This is for strict compliance by all Training Providers. 

2.   With effect from 21 June 2020, in-person training will be permitted for all IBF approved programmes, subject to IBF's approval. Notwithstanding this, online learning should remain the default delivery mode for all Training Providers wherever feasible.

Requirements for Online Training (Synchronous e-learning)

3.   Video recording. Training Providers were notified via IBF's advisory on 16 June 2020 to comply with the Guidelines on the Conduct of Programmes, including Virtual and E-Learning Programmes (Please see Annex A). For clarity, full recording of each synchronous online training session will be required and need to be retained for a period of 2 years after completion of the course. Training Providers need to also ensure that all trainees turn on their video cameras throughout the full training session for the purpose of the recording. (Please see Annex B on SSG's guidance on record-keeping requirements). 

4.  Maximum class size. With effect from 21 June 2020, Training Providers are required to comply with the requirement of maintaining a maximum class size of 40 persons for synchronous e-learning. This is to ensure appropriate instructor-participant as well as participant-content engagement for course quality reasons.

Conditions for In-Person Training

5.   Maximum class size. For health and safety reasons, the maximum class size for all in-person classroom trainings / conferences / seminar is capped at 40 persons (including the trainer(s)). All Training Providers must also put in place safe management measures, in line with the prevailing safe management measures for the workplace and/or training sites, stipulated by the Ministry of Manpower (MOM). 

6.  Conversion of approved e-learning courses back to in-person training. Training Providers who wish to convert their synchronous e-learning courses back to in-person training are to submit their request through the IBF Portal

7.   We encourage Training Providers who have previously obtained approval to convert their courses to synchronous e-learning to continue delivering their courses in synchronous e-learning. No further action is required. 

8.   Option to offer dual delivery modes. Training Providers have the option of offering training of the same course content in dual delivery modes (i.e. both in-person and synchronous e-learning). To do so for synchronous e-learning courses approved prior to 21 June 2020, Training Providers need to submit course edits to convert the approved synchronous e-learning course back to in-person mode, and submit a new course application for synchronous e-learning mode with the necessary pedagogical adjustments for online delivery. For new courses, Training Providers will have to submit two separate course applications, one for in-person training, and one for synchronous online training.  

9.   Online learning should remain the default delivery mode for all Training Providers. For courses where e-learning is not a suitable mode of delivery, IBF's approval is required for Training Providers to conduct in-person training.

On-site Manpower to Support CET activities

10.   In line with MOM's guidelines on the safe management measures at workplaces, which are applicable to training sites for CET activities, working from home must be the default mode of working (including companies resuming operations in Phase 2). Training Provider's staff who have been working from home so far must continue to do so, and go to the office only when there is no alternative. Training Providers are required to report your manpower details on the GoBusiness website at

Implementation of SafeEntry

11.   Training Providers permitted to conduct in-person training are also reminded to implement the use of SafeEntry at your respective workplaces and training sites in line with the requirements by the Ministry of Trade & Industry (MTI). More details on SafeEntry can be found at

Use of Masks and Face Shields

12.   In the conduct of CET training activities, Training Providers should strictly comply with mask-wearing requirements, and ensure that all trainees and staff adhere to the guidelines stipulated by the Ministry of Health (MOH). More details on the use of masks and face shields can be found at

For Strict Compliance by Training Providers

13.   Providers are required to strictly comply with national COVID-19 measures and all additional measures stipulated by IBF. Failure to comply may be taken as a violation of the COVID-19 (Temporary Measures) (Control Order) Regulations with its attendant penalties. Training Providers may also be subject to additional IBF actions, e.g. termination of FTS recognised / IBF-STS accreditation status or suspension of IBF-STS/FTS funding.

14.   For any clarification, please contact IBF at:

  • (accredited programme under the IBF Standards Training Scheme)
  • (recognised programme under the Financial Training Scheme or Core FAA/SFA CPD)


Annex A – Guidelines on the Conduct and Marketing of IBF-STS or FTS Courses in IBF Advisory dated 16 June 20 on Enhanced Training Support under MAS Package for Financial and FinTech sectors            

Annex B - SSG's guidance on record-keeping requirements