Advisory to Training Providers on Gradual Resumption of In-Person Continuing Education and Training (CET) Activities under Phase 3

Jan 08, 2021

​With reference to the latest Multi-Ministry Taskforce's announcement on the transition into Phase Three of post-Circuit Breaker from 28 December 2020, we would like to update you on the arrangements for Continuing Education and Training (CET) activities. This is aligned to SSG's Advisory to their Training Providers on Gradual Resumption of In-Person Continuing Education and Training (CET) Activities under Phase 3. This is for strict compliance by all Training Providers. 

Conditions for in-person training

  1. Maximum class size. For health and safety reasons, the maximum class size for all in-person classroom trainings is capped at 40 persons (excluding the trainer(s)). All Training Providers must also put in place safe management measures, in line with the prevailing safe management measures for the workplace and/or training sites, stipulated by the Ministry of Manpower (MOM).
  1. Conversion of approved e-learning courses back to in-person training. Training Providers who wish to convert their synchronous e-learning courses back to in-person training are to submit their request through the IBF Portal.
  1. We encourage Training Providers who have previously obtained approval to convert their courses to synchronous e-learning to continue delivering their courses in synchronous e-learning. No further action is required. 
  1. Option to offer dual delivery modes. From 21 June 2020, Training Providers have the option of offering training of the same course content in dual delivery modes (i.e. both in-person and synchronous e-learning). To do so for synchronous e-learning courses approved prior to 21 June 2020, Training Providers need to submit course edits to convert the approved synchronous e-learning course back to in-person mode and submit a new course application for synchronous e-learning mode with the necessary pedagogical adjustments for online delivery. For new courses, Training Providers will have to submit two separate course applications, one for in-person training, and one for synchronous online training.

  2. As a reminder, the mode of training delivery should be strictly aligned to the delivery mode approved in the IBF Portal.

Implementation of SafeEntry and TraceTogether Programme

  1. On 20 October 2020, the MTF announced that TraceTogether-only SafeEntry (ToS) will be progressively expanded to more venues in order to facilitate safer resumption of larger-scale activities and further reopening of our economy. The use of ToS will facilitate more effective contract tracing.
  2. Until ToS is mandated (date to be confirmed by the MTF), Training Providers must still be able to check in all visitors (including learners and staff) with TT tokens with immediate effect, on top of existing check-in modes. Training Providers may refer to the SafeEntry User Guide for requirements on how to scan the TT tokens, available at (please navigate to Resources > User Guide > SafeEntry NRIC User Guide for Business). Updates may also be found at
  3. When ToS is subsequently mandated, entry to Training Providers' premises by all visitors (including learners and staff) will be allowed only if the individual uses their TT App to scan the centre's QR code or presents the QR code on the TT token to be scanned.
General Safe Management Measures 
  1. Training Providers should continue to abide by the safe management measures for Training Providers as previously laid out in IBF's advisories, as well as MOM's guidelines on safe management measures for the workplace. Where in doubt, TPs should check for updates and the latest advisories. 
  1. Training venues. There should be fixed seating and safe distancing of at least 1m between individuals, where practicable. If this is not possible, Training Providers must ensure there is at least 1m distance between groups of no more than eight persons in learning venues. Training Providers should also ensure that there is no congregation (i.e. large crowds of learners) in the premises. 
  1. Staggered entry and exit. To reduce inter-mingling between groups when learners enter and disperse from training venues, Training Providers should make appropriate adjustments to the timetable to stagger lesson start and end times as far as possible. 
  1. Use of masks and face shields. Staff and learners should wear masks at all times, except when eating, drinking or engaging in strenuous physical exercise, while trainers have the option of wearing face shields in lieu of masks while teaching, if necessary. Trainers wearing face shields when teaching must remain in a fixed position and maintain a safe distance of at least 1m away from any other persons, if not at least 2m as best practice.

For strict compliance by Training Providers 

  1. Training Providers are required to strictly comply with national COVID-19 measures and all additional measures stipulated by IBF. Failure to comply may be taken as a violation of the COVID-19 (Temporary Measures) (Control Order) Regulations with its attendant penalties. Training Providers may also be subject to additional IBF actions, e.g. termination of IBF STS accreditation or FTS recognition status or suspension of IBF funding.

  2. For any clarification, please contact IBF at:
    • (accredited programme under the IBF Standards Training Scheme)
    • (recognised programme under the Financial Training Scheme or Core FAA/SFA CPD)