1. Authenticity: requires humility, setting aside ego and establishing trust in the face of opposing beliefs, values or perspectives.2. Emotional Resilience: requires the ability to remain composed in the face of adversity and difficulty around differences.3. Inquisitiveness: requires openness to differences, curiosity, and empathy.4. Self-assurance: requires a stance of confidence and optimism.5. Flexibility: requires the ability to tolerate ambiguity and to be adaptable to diverse needs.
1. Builds Interpersonal Trust: is honest and follows through; establishes rapport by finding common ground while simultaneously able to value perspectives that differ from own.2. Integrates Diverse Perspectives: considers all points of view and needs of others; skillfully navigates conflict situations.3. Optimizes Talent: motivates others and supports their growth; joins forces for collective success across differences.4. Applies an Adaptive Mindset: takes a broad worldview; adapts approach to suit situation; innovates by leveraging differences.5. Achieves Transformation: willing to confront difficult topics; brings people of all backgrounds along to achieve results.