We have never been more reliant on technology in our daily lives, and this shift isn't going to go away even when the dust has settled in a post-COVID world.
I'll share how we think about our talent strategy to not just align with our business strategy but address some of the key trends that are happening around us.
Today, we're living through what some people refer to as the Fourth Industrial Revolution (4IR) – the ongoing automation using modern, smart technology. Industrial transitions fundamentally change the way we work, trade, communicate, consume, our living standards, our settlement patterns, and even our health.
In this 4IR world that we are in, the speed of change is faster than ever, and it has accelerated even more on the back of the pandemic. This only means we must adapt quickly to constantly meet and exceed customer experience as their expectations have heightened with technology adoption. To effectively do so, we would need to embrace disruptive emerging technologies. And with longer life expectancy and improved health on the back on new technologies, employees are retiring later, and companies need to adapt their management styles to cater to a multi-generational workforce.
I will touch on these key themes: