Skills Category |
Skills and Competencies |
Proficiency Level |
B. Customer Relationship and Stakeholder Management |
B5. Customer Experience Management |
2 |
B. Customer Relationship and Stakeholder Management |
B6. Customer Relationship Management |
2 |
H. Risk Management, Governance and Regulatory Compliance |
H4. Compliance Mindset Development |
3 |
H. Risk Management, Governance and Regulatory Compliance |
H15. Industry Knowledge (Laws and Regulations): General Insurance |
2 |
H. Risk Management, Governance and Regulatory Compliance |
H16. Industry Knowledge (Laws and Regulations): Life Insurance |
2 |