For many young professionals, the first few years of corporate life are about finding one’s footing. For Jaslyn Lee, however, those years were meaningful and exciting as she was given opportunities to take on diverse functions in one of Singapore’s local banks.

Currently an Assistant Vice President (AVP) and Payments Product Manager within the Consumer Banking Group (CBG) at DBS, Jaslyn started her career journey as a Graduate Associate with the Operations team when she signed up for the DBS Graduate Associate Programme. Supported by the Institute of Banking and Finance (IBF), the programme provides structured training and industry exposure for young finance professionals to be groomed for specialist and leadership roles.

Jaslyn sharing the key features and benefits of digital payment solutions for Branch Service Managers, empowering them to guide customers.

From Campus Recruitment to the Core of Operations

Jaslyn fostered close relationships and leaned on team support during her time with the Operations team.

The Power of Internal Mobility

After the programme, Jaslyn continued to grow her career through internal mobility, moving from Operations to her current role in Consumer Banking.

"To expand my experience and exposure in the bank, I took on an expanded scope to manage more projects in Operations and later crossed over to a new domain in consumer banking," Jaslyn explains. This internal move allowed her to build and cultivate her leadership skills through hands-on experiences.

Jaslyn relishes the opportunity to take on more projects to grow professionally.

Jaslyn adds, "The Programme has helped to accelerate my exposure to different areas of the bank and allowed me to work on meaningful programmes and products early in my career."

In her current role as a Payments Product Manager, Jaslyn works at the front line of enhancing our customers’ journeys. She finds immense satisfaction in her work as there are opportunities to resolve customers’ pain points and deliver meaningful impact to their overall banking experience.

Thriving through Adaptability and Learning

While technical product knowledge is essential, Jaslyn identifies adaptability as her most crucial asset. By rotating through different functions, she learned how to communicate effectively with different types of stakeholders. She notes, "Adapting quickly has also been crucial as I have to quickly learn, adjust and contribute to my new roles." This holistic view of how the bank operates - gained through cross-functional collaboration - has given her a strategic edge in managing complex products and stakeholder expectations.