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The world is changing fast and we are focused on helping our people to adapt and grow. By building the right skills and mindset, we are enabling our teams to stay relevant and deliver greater value where it counts - serving our customers better. (Mr. Wee Ee Cheong, Deputy Chairman and CEO, UOB)”
UOB’s upskilling efforts reflect a long-term commitment to helping employees grow and stay relevant in a fast-changing industry.
The Better U Pivot Programme is an industry-first, structured 12-month journey that enables employees to expand their skill sets and pivot into growth areas within the Bank. It adopts a “place and train” approach, where employees are placed into new roles and supported with customised learning paths, together with coaching for both the employee and the receiving manager.
Foundational learning is further enabled through tools like GenAI, which help bridge skill gaps and accelerate readiness. To date, 9 in 10 employees have completed foundational GenAI training.
Complementing this is UOB’s flagship Better U programme. Since its launch in 2019, the programme has enabled more than 26,000 employees across levels and markets to build competencies in various banking and core critical skill areas. Career+U empowers employees to chart their career paths by aligning aspirations with internal opportunities, supported by targeted development, career counselling, and a one-stop microsite for internal mobility.
UOB also partners with IBF, WSG, and industry stakeholders to co-design training programmes aligned with the broader industry roadmap, integrating essential skills like problem-solving, data analysis, and human-centred design.
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