5 May 2026

IBF-WMI Compliance Masterclass: Combatting Fraud & Scams: Fresh Perspectives

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5.30pm - 6.30pm

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Free

CPD Hours :

1

Overview

This masterclass offers a comprehensive exploration of today’s rapidly evolving fraud landscape and its growing impact on both financial and non‑financial institutions.


In this masterclass session, participants will gain critical insights into high-risk areas such as scams involving Authorised Push Payments (APPs), including the complex and often contested question of when a payment can be truly be considered authorised in the presence of deception or manipulation.

The session will also explore the rise of the crime‑as‑a‑service ecosystem, uncovering how criminal networks are increasingly harnessing artificial intelligence and illicit online marketplaces to industrialise fraud, evade traditional controls, and exploit vulnerable customers at scale.

Join us to hear from Andrew Chow, Head of the Vulnerable Consumer Unit and Legal Counsel of FiDReC and BC Tan, Managing Director & Head of SE Asia Investigations, Diligence & Compliance, Kroll as they share fresh perspectives on emerging fraud trends and forward-looking perspectives to better navigate today's fraud and scam risks. 

Schedule

5.30pm – Opening and Introduction by IBF and WMI

5.35pm – Overview on Fraud – latest developments and trends by Sharon Craggs, WMI

5.45pm – Scams & Authorised Push Payments: When does authorization take place? – Andrew Chow, Head of Vulnerable Consumer Unit and Legal Counsel, FIDREC

6.00pm – Crime-as-a-Service: The pivot to Artificial Intelligence & Illicit Marketplaces by Criminals – BC Tan, MD and Head, Kroll

6.20pm – Q&A and conclusion – WMI 

Speakers

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Andrew Chow

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BC Tan